Enable desktop notifications
Enable desktop app notifications on MacOS and Windows computers
Not receiving notifications
System settings can sometimes interfere with Threads notification delivery. If you're not receiving notifications, see the steps below to troubleshoot.
Within Threads — Make sure you don't have 'Do Not Disturb' turned on
If you have 'Do Not Disturb' turned on, Threads will not send you notifications. You can check whether you have it turned on by hitting "cmd +k" on mac or "ctrl k" on Windows and then searching for "Do not disturb." You should also see a yellow circle next to your name if you have 'Do Not Disturb' turned on.
Push notifications — Allow by browser
Chrome:
Add https://threads.com/ to the allow list
Firefox:
From http://threads.com/ click the lock icon in the address bar
On the right, click the arrow symbol > next to Connection status
Click More Information, then select the Permissions tab
Under Send Notifications, uncheck Use Default and select Allow
Edge:
From http://threads.com/ click the lock icon in the address bar
Under Notifications, select Allow
If Notifications does not appear in the lock menu, select Site permissions, then select Allow in the dropdown menu to the right of Notifications
If you disabled browser notifications previously and wish to reenable them, the above steps will fix this as well.
Mac Desktop — Enabling Notifications for the first time
When you first install the desktop app, you should see a banner to enable desktop app notifications
Click Enable Desktop App Notifications
You should see a notification appear. Hover over the notification, click Options and then Allow.
Mac Desktop — Check your notification preferences
Open your computer's System Preferences, then click Notifications
If you are mirroring or sharing your display, enable notifications when mirroring or sharing the display
Select Threads from the list
Make sure your alert style is either set to Banners or Alerts. If your device is running macOS 10.15, toggle Allow Notifications from Threads on, and then choose an alert style.
Mac Desktop — Check your do not disturb settings
Click the toggle icon on the top right corner of your screen to open the Mac Notification Center
Click Do Not Disturb and make sure it's toggled off. Make sure focus mode is not enabled, or you have added the Threads app to your focus mode apps using these instructions.
Mac Desktop — Permissions not granted
Mac only allows our app to prompt you for notification permissions once. In order to receive the prompt again, follow these steps:
Uninstall the Threads app from your computer. You can do this by closing the Threads app, and opening Applications in your finder, and then moving the Threads app to the trash.
Open Threads on a web page, and use "cmd +k" to search for Install Desktop app
Follow the steps for enabling notifications for the first time
iOS
Force quit the app and restart your device.
Sometimes notification issues can be fixed by restarting your phone or tablet.
If you still don't receive any notifications on iOS, reach out to us at support@threads.com
Windows — Check your settings for Notifications & Actions
On Windows 10, click the Start menu
Select Settings
Select System
From the left sidebar, click Notifications & Actions
Find Threads in the list and check if notifications are enabled
Windows — Check your Focus Assist settings
On Windows 10, click the Start menu
Select Settings
Select System
From the left sidebar, click Focus Assist
Select Off to disable Focus Assist and resume receiving notifications
Android
Force quit the app and restart your device.
Some notification issues can be fixed by restarting your phone or tablet.
Check your Google Play Store settings
Open Settings on your Android device
Click Application manager, then locate Google Play Services
Make sure Show notifications is checked
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