Group chats

Start a group chat around a topic or for a team or group.

Overview

Create a group chat with a name to have a go-to place to chat about a specific topic.

People need to be directly added to a group chat, and cannot see the chats that exist within an organization unless they are added to the particular chat.

Create a group chat

Anyone in an organization can create a group chat.

To create a group chat:

  1. Go to Chats on the left side of Threads

  2. Click the +

  3. At the top of the screen, click Create a group chat

To create a group chat from a chat with multiple people:

  1. Go to the chat

  2. Go to the top right corner of the chat and click on the ...

  3. Select Create a group chat

This will give you a chance to give the chat a name and transfer the history if you want it as part of the new group chat.

Channel chats

Every channel of threads has an associated chat that anyone in the channel can start. This is an easy way to keep in touch with the audience of a specific channel.

Currently, you cannot turn off the chat for a specific channel.

To access a channel's group chat:

  1. Go to the channel

  2. Go to the bottom right corner of the channel

  3. Click Start chat or Go to chat