Channels

Create, join and organize your channels.

Overview

Channels give your organization a shared view of the areas of work that are happening within the company. Threads are organized into channels and the channel can be public or private.

Anyone in an organization can view or join a public channel. You must be directly added to a private channel.

Access your channels from the left side of Threads.

Create a channel

Anyone in an organization can create a channel. The creator can select whether they'd like to make their channel public or private.

  • Public channels are visible to everyone in the organization and anyone in the organization can join the channel

  • Private channels are only visible to the people who are directly added to the channel

To create a channel:

  1. Go to Channels the left side of Threads

  2. Click the ... next to Channels

  3. Select Create a channel

Join a channel

Browse the list of public channels in your organization and join as many public channels as you'd like to.

If you would like to join a private channel, you'll need to be invited by an admin of that channel.

To browse the channels in your organization:

  1. Go to Channels the left side of Threads

  2. Click the ... next to Channels

  3. Select Browse channels

Channel organization

Organize your channels into sections. Sections help keep your channels organized, and are only visible to you. You can put in channels or chats into your sections.

To create a section:

  1. Go to Channels on the left side of Threads

  2. Click on ... and select Create a section

Pin a thread

To bookmark a thread, you can pin it to a channel. This makes it easy for anyone in the channel to access the thread.

This can be useful for Threads that are referred to frequently or to give context around what the channel is used for.

To pin a thread to a channel:

  1. Go to the thread in the channel

  2. Go to the top of the thread and click ...

  3. Select Pin thread

Move a thread

Threads can be moved between channels.

To move a thread to a different channel:

  1. Go to the thread

  2. Go to the top of the thread and click ...

  3. Select Move thread

  4. Enter the name of the channel you want to move the thread to

  5. Click Move thread. The thread will not be visible to the audience from the existing channel as well as the new channel it is now a part of.